Customer Service

At SUPER99, customer service is the only philosophy. It’s the very core of our existence. After all, we have set up the shop to give our customers value and make them feel good about their association with us. For us, each and every customer is important and we aim to cater to them all with only the best service in the industry.

We strive to serve our customers and add to their experience with us. We aim to offer the highest standard of service to our esteemed customers, both online and at our physical store. We look to redefine the meaning of customer service. 

Our customer service revolves around philosophies of: -

TRUST

Trust is everything for us. We are committed to serving our customers to the best of our ability so that we can win their trust. We strive to offer them the best of products from across various categories and simplify their lives.   

SUPERIOR EXPERIENCE

We have set up SUPER 99 with the goal of redefining the space of offline shopping. Our stores ensure that customers find an opportunity to select from thousands of products and add value to their lives. 

LONG-TERM RELATIONSHIPS

We have entered the market with the aim of making a difference in the lives of people. We look to build enduring relationships with our customers by offering them quality at every step of the way.    

QUALITY

Quality is the guiding force for us. It’s a cherished value embedded in every aspect of the business, be it personnel, merchandising, designing or operations. We strive to maintain that to add value to customers.

VALUE

We aim to add value to customers by simplifying their lives. We launch attractive offers & discounts from time to time so that best products are available at reasonable prices. 

CONVENIENCE

We have retail stores across India which helps our customers to select the nearest one for shopping. We have a major presence in many cities across India so that our customers can decide to go shopping at the location of their convenience. 

At SUPER 99, customers are the base of every major decision and policy. We are opening stores in new places, cities and locations to impact lives of more and more people. Everybody is important to us and we’re here to serve them all with distinction. 

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