Responsibility of overall management of the store and coordination with the manager. Providing the required information and data to the HOD on a regular basis.
Key Responsibility Areas
Promote Sales and “bottom-line” profits of the store.
Recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments.
Possess “ownership mentality”. Which should be maintained and encourage.
Develop and implement employee performance evaluations and improvement plans.
Effectively manage employee turnover by providing a positive working environment and handle employee issues appropriately and in a timely manner.
Resolve customer problems or complaints by determining optimal solutions.
Ensure interior and exterior of store is maintained as per company standards.
Utilize labour management tools, including effective scheduling of manpower, to maximize profitability and margins.
Encourage the store employees to take ownership for their performance and career development plans through follow up on a regular basis.
Provide exceptional customer service and ensure the employees also provide the same level of service.
Communicate, execute, and manage marketing and merchandising programs.
Conduct regular store meetings.
Ensure employee awareness of safety and emergency procedures.
Maintain and utilize surveillance equipment.
Maintain adequate store supplies.
Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.
Execute and monitor loss prevention activities.
Effective management of all store operational issues, i.e. store housekeeping, store administrative duties, physical inventories, price changes, etc.
A good performer should be able to cite significant achievements, demonstrating their ability to handle all aspects of retail operational and merchandising management issues, from the delivery of stock to the store to the final sale of the product to the customer.
Ensure that the first in/first out workflow method is followed at the stores.
Manage speed of service to the customers, controls and is responsible for the overall Store and its appearance.
Receive materials from the warehouse, return damaged materials to warehouse and maintain all the relevant records pertaining to it.
Responsible for preparation of staff rosters.
Graduate of Post Graduate in Business Management with specialization in Retail Management.
Must have good working knowledge of computers.
Should have 3-5 yrs. relevant experience preferably in Retail Industry.
Should have good knowledge of Customer service, Competition Analysis, People management, Retail Trends.
Store Operation management skill.
Computer skills including the ability to operate a cash register, computerized accounting, spreadsheet and word-processing programs at a proficient level.
Selling & Negotiation skill should also be there.
Effective verbal and listening communication skills.
Feel, touch and enjoy shopping at a SUPER99 store!
It’s time to shop the way most Indians do! So, visit a SUPER99 store near you and feel the real joy of shopping. Here, you can feel and touch the product before buying them, a la real shopping! We know online shopping may well be convenient, but it never does feel enriching. After all, we Indians are a bit different when it comes to buying. We love buying products only after ‘getting a feel of it’. This is where online shopping fails to satiate our appetite. We thus bring retail shopping for those people who still love to ‘see-touch-and-feel’ before buying anything. At a SUPER99 store, you don’t pay unless you’re sure what you’re paying for! We’re for those people who believe that no matter what, retail shopping never goes out of fashion, ever!
Choose online, shop offline!
Yes, get the best of both worlds. You can now choose online and shop offline! Shopping was never that much fun for sure. Visit the super99.in website, browse through available product categories and see what catches your fancy. With a listing of thousands of products of daily use, you are sure to stumble upon something that excites and delights you in equal measure. The website will help you get a good idea about the product and then, you can locate our nearest store to see and feel the product before actually buying.
Feel the magic of real shopping!
Online shopping is not always fun. In most cases, you order one thing and feel like you are being delivered something entirely different. Sometimes, you also feel cheated. You’re not alone, as a growing number of people feel this way, and actually rue the decision of shopping that way. So, say goodbye to that ‘unreal’ shopping experience and stick to what suits you the best – REAL SHOPPING. Visit one of our many stores across India and buy from a huge range of products from across many different categories. We offer products in categories such as Kitchen & Dining, Health & Beauty, Toys & Games, Food & Beverage, Stationery, Home Accessories, Gifts & Decor, Bathroom, Ready to Wear and much more. So, unleash the shopper in you and find what adds real value to you!
A heaven for shop-hoppers and discount-hunters!
No more shop-hopping. No need to look elsewhere for big discounts. Visit a SUPER99 store near you and find products at heavy discounts. Prices are so unbelievably low that you might not believe at first! That’s why you will love shopping with us but also crave to visit us over and over again! At a SUPER99 store, you will get what you’re shown and above all, you need to pay only after having the real satisfaction about what you are getting!
100% satisfaction with shopping!
Don’t buy before you are sure about a product. Don’t let online shops or web stores fool you through fake imagery or offers. Rather, pay only after you are sure about the product and its quality. Never waste your money on products or items that are either costly or not adding any value at all. At a SUPER99 store, you are delivered with 100% satisfaction. So, don’t miss the chance and get the best and most out of retail shopping!